Structuring Your Knowledge for Success
Imagine hiring a new team member and having them fully onboarded in days, not weeks. A well-structured knowledge base makes onboarding faster, training smoother, and scaling effortless by ensuring everyone has instant access to the information they need, when they need it. Right now, your company's knowledge might be scattered—important processes live in different places, making it hard for your team to find what they need.
With Waybook, you can build a single source of truth that ensures clarity, consistency, and accessibility. By the end of this module, you'll know how to set up categories, subjects, and documents to fit your team's unique workflow.
The AI Structure Creator: Build Your Foundation Instantly
Building a structured knowledge base from scratch can feel daunting, but with Waybook’s AI Structure Creator, you don’t have to start from zero. In just a few clicks, you can generate a well-organized framework tailored to your business needs.
Rather than starting from scratch, use the AI Structure Creator to automatically generate a framework based on your industry, team structure, or business function. This saves time and ensures your knowledge is organized efficiently from day one.
💡 SponsorCloud transformed their onboarding process by creating a structured, centralized knowledge base, ensuring new hires could ramp up quickly and teams had consistent access to essential information.
How It Works:
Tell Waybook's AI assistant about your business and areas of focus for your Waybook.
Let AI generate a tailored structure with subjects and initial document suggestions.
Customize and refine the structure to fit your specific needs before adding it to your Waybook.
✨Quick Win:
Use our AI Structure Creator to instantly draft a framework and get your knowledge base up and running in minutes.
Manually Structuring Your Knowledge Base
If you want complete control over how your knowledge base is organized, manually adding subjects and documents gives you the flexibility to create a structure that mirrors your business’s unique operations. Create subjects and documents that reflect how your team works.
If you prefer to build your structure manually, Waybook makes it easy to create custom subjects and documents from the ground up. Whether organizing by department, project, or workflow, you can structure knowledge in a way that makes the most sense for your team.
💡 Hale Law improved efficiency by structuring their knowledge base to keep legal documents and compliance procedures easily accessible, reducing time spent searching for critical information.
Best Practices:
Start with broad subjects (e.g., Sales, HR, Operations) and refine them over time.
Break down complex processes into clear, step-by-step documents.
Use clear and consistent naming conventions to keep everything organized.
✨ Quick Win:
Add your first subject and create a document to familiarise yourself with Waybook’s structure.
Structure Templates: Get Started Faster
If you’re unsure where to start, Waybook’s Structure Templates eliminate the guesswork by providing pre-built best-practice frameworks designed for different industries and business functions. Accelerate setup with best-practice templates.
Waybook offers Structure Templates designed for different business functions and industries. These templates provide a strong starting point, helping you quickly establish a knowledge base that covers essential processes and policies.
Why Use Structure Templates?
Saves time by providing a ready-to-use structure.
Ensures key topics are covered from the start.
Allows easy customization to match your unique workflows.
✨ Quick Win:
Browse the template library and apply a structure that aligns with your business needs.
Ready to Organize Your Waybook?
Now that you’ve seen how easy it is to structure your Waybook, the next step is taking action. The sooner you implement these best practices, the faster your team will benefit from an organized, scalable knowledge base.
In the next module, we’ll dive into creating engaging and effective content, ensuring your knowledge base is clear, comprehensive, and easy for your team to adopt.
Need hands-on guidance? Schedule a call with our customer success team for support with building a custom implementation plan for your team.