First of all, don't freak out - we can help! 🙂
If you misplace your two-factor authentication backup codes and can't log in using your authenticator app, get in touch with the support team.
There are a couple of things we'll ask you for, so if you have them ready we can retrieve your codes even faster.
Make sure you send us ⬇️
An email from us to your registered address
Proof of ID
When you last logged in or the last document you worked on