First of all, don't freak out - we can help! 🙂
If you misplace your two-factor authentication backup codes and can't log in using your authenticator app, get in touch with the support team.
There are a couple of things we'll ask you for, so if you have them ready we can retrieve your codes even faster.
Make sure you send us ⬇️
An email from us to your registered address
Proof of ID
When you last logged in or the last document you worked on
What's next?
Interested in learning more about how Waybook keeps your team and content safe? Check out this article in our help center.
Just getting started with two-factor authentication? Check out this article in our help center for guidance.