First thing's first, don't freak out - we can help!

If you misplace your two-factor authentication backup codes and can't log in using your authenticator app, get in touch with the support team.

There are a couple of things we'll ask you for, so if you have them ready we can retrieve your codes even faster.

Make sure you send us ⬇️

  • An email from us to your registered address

  • Proof of ID

  • When you last logged in or the last document you worked on

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