Email Insight is your ultimate guide to see the team's deliverability, detected blocks, and much more! Let's dive in and discover what Email Insight shows and where to find it.
How to Access Email Insight:
To find Email Insight simply:
Head over to the "Reports" section in your Waybook.
Along the left-hand side, you will see "Email Insight", and select.
What Email Insight Shows:
When you access Email Insight, you'll get an overview of the team's email over the last 28 days. They will cover the following:
Deliverability: you can track the deliverability rate and see the percentage of members successfully receiving emails.
Blocked Emails: if a user's email is blocked, you will be able to see an overview of the error message and be able to fix it. Plus you can toggle on 'Error Messages' and view only these.
Successfully Sent Emails: See the total number of emails you have sent out in the last 28 days.
Important Calls to Action:
Optimize for Success: Use Email Insight to identify any deliverability or blocking issues and ensure your team is receiving the emails they need.
Stay Proactive: If a user is showing an error message, take charge and investigate the issue and adjust if needed.
Reach out for Assistance: If you encounter any challenges or have questions about Email Insight or need help with an error message, don't hesitate to reach out to the support team.
We hope this guide makes using Email Insight a breeze and helps keep your team on the same page.
What's Next:
Have any deliverability issues? Check out our help guide for best practices on troubleshooting.
Need to update your email address then this article can help.
If you need any further help please reach out to the support team.