Managing team member information shouldn't require endless follow-ups or waiting for busy colleagues to update their own details. With Waybook's admin profile management, you can update avatars, email addresses, job titles, departments, and location information directly on behalf of your team members.
This feature keeps your team directory current during onboarding, organizational changes, or when maintaining professional team profiles across your Waybook.
What You Can Update
As an admin, you have control over key profile information:
Email addresses – Update contact information to ensure your team uses their company email address
Profile avatars – Upload professional headshots or update existing photos
Job titles – Reflect promotions, role changes, or organizational restructuring
Department information – Keep team groupings accurate and up-to-date
Location details – Track where team members are based for remote or hybrid teams
How to Update a Team Member's Profile
Navigate to Team in your admin dashboard
Find the team member whose profile you want to update
Click on their name or profile to open their details
Select Edit Profile or the pencil icon
Update the necessary fields (email, avatar, job title, department, location)
Click Save Changes to apply the updates
The changes will be reflected immediately across your Waybook, and the team member will see their updated information the next time they log in.
Important: Managing Shared User Accounts
If you encounter an error when trying to update a team member's email address, this typically means the user exists in another Waybook team. In these cases the user will need to update their email address from their personal account settings
Contact the team member directly or reach out to our support team if you need assistance coordinating these changes
✨ Pro tip: When onboarding new team members, updating their complete profile information upfront creates a more professional experience and helps them feel welcomed from day one.
Need help setting up admin profile management or have questions about user permissions? Your account manager and our support team are here to help make team administration as smooth as possible.