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Why am I not able to set my subdomain?
Why am I not able to set my subdomain?

Find out more about subdomain restrictions and why you might be having difficulty setting a subdomain for your Waybook

Elle avatar
Written by Elle
Updated over a week ago

To help bring your Waybook fully in line with your organization, when creating your Waybook you can set your own subdomain, for example, my-company.waybook.com.

To protect Waybook from abuse, some subdomains are banned. These include:

  • Reserved words, for example, help.waybook.com

  • Common words, for example, one, two, three

  • Taken words, for example, another company may be using this subdomain already

  • Offensive language

If you receive a message informing you that your chosen subdomain is not available, please choose another subdomain and get in touch with the support team if you continue to receive this message.

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