FAQs

Find our most frequently asked questions and everything you need to know about Waybook

15 articles in this collection
Written by Mike Bandar and Elle

Do you have an affiliate program?

Find out how you can earn rewards for referring new customers and organisations to Waybook.

Written by Elle
Updated over a week ago

Is Waybook available in multiple languages?

You are able to create Waybook content in your native language, but our core navigation will remain in English.

Written by Elle
Updated over a week ago

Is there a product roadmap we can view?

Waybooks product roadmap is available to view yourself, so you can easily track our progress developing featured you've requested.

Written by Elle
Updated over a week ago

How do we publish changes made to documents?

When you make changes to documents they won't be published until you set them live - find out more here.

Written by Elle
Updated over a week ago

Why am I not able to see a document?

If you're not seeing a document that you expect to appear in your Waybook this article should help.

Written by Elle
Updated over a week ago

Can I use the same email address for multiple Waybooks?

If you're a member of multiple Waybooks, switching between them is much easier when using the same email address.

Written by Elle
Updated over a week ago

Why am I not able to set my subdomain?

Find out more about subdomain restrictions and why you might be having difficulty setting a subdomain for your Waybook.

Written by Elle
Updated over a week ago

How much does it cost?

Waybook plans start at $83/month and simply scales as your grow.

Written by Elle
Updated over a week ago

Is there a Waybook mobile app?

Waybook is fully mobile optimised and easy to use in a mobile browser.

Written by Mike Bandar
Updated over a week ago

How do I control who can access different Waybook subjects?

Waybook allows you to control permissions at member, subject and group level - find out more here.

Written by Mike Bandar
Updated over a week ago

Where can I view my assigned documents?

Easily access all of your assigned documents, track your process and bookmark them for quick reference.

Written by Elle
Updated over a week ago

What is the difference between a subject, document and step in Waybook?

Subjects provide structure and Documents are a collection of Steps, the content for your process or knowledge.

Written by Mike Bandar
Updated over a week ago

How can I check that someone has read and understood a Document in Waybook?

Waybook shows a progress bar and percentage completion for every member and every document.

Written by Mike Bandar
Updated over a week ago

Best practice tips

What’s the best way to build out my company’s Waybook?

Three things to think about when you start building your Waybook.

Written by Mike Bandar
Updated over a week ago

How do I write good SOPs and Waybook steps?

Writing clear SOPs and steps in your Waybook will help you and your team make the most of Waybook.

Written by Mike Bandar
Updated over a week ago