Content Insights is a powerful feature within Waybook's Reporting section, available to all Waybook users. It helps you monitor your documents' performance and prioritize updates to keep your content relevant and engaging.
Whether you're looking to see how many times a document has been viewed, when it was last accessed, or what feedback has been left by your team, Content Insights gives you the data you need to keep your Waybook in top form.
To access Content Insights, follow these steps 👇
Navigate to the Reporting section in your Waybook dashboard.
Select Content Insights from the available options.
Review your documents and order by the following metrics:
Views: See how many times your document has been accessed.
Last Viewed: Check when the document was last opened.
Feedback: Review feedback left by users, including the number of responses for each option.
Access: See how many team members have access to the document.
Completion Rate: View the percentage of users who have completed the document if it's required.
Using these insights, you can easily identify documents that need attention. For example, if a document has low engagement or mixed feedback, it might be time to update the content or make it more interactive.
Regularly reviewing your Content Insights ensures that your team always has access to the most up-to-date and effective information, making your Waybook an invaluable resource for your business ✨
If you have any questions about Content Insights or need assistance in optimizing your Waybook, our support team is here to help!