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Can we pause our Waybook plan and have our data held?
Can we pause our Waybook plan and have our data held?

Learn more about pausing your Waybook subscription

Elle avatar
Written by Elle
Updated over 5 months ago

We understand that situations change and there may come a time when you're forced to put building your Waybook on the back burner.

If you need to temporarily put your subscription on hold and don't want to lose access to your data and progress, you can pause your account for just $20/month πŸ™Œ

While your subscription has been paused, you won't have access to your Waybook content but we will keep all of your progress safe. This includes:

  • Your published and drafted subject, documents, steps, and tests.

  • Your account settings

  • Your members and member groups

  • Your team's progress and reports

  • Your team's subdomain

  • Your brand styles and logo

Whenever you're ready to come back to Waybook, let us know and we'll reactivate your subscription so you can pick up right where you left off πŸ™‚

To pause your Waybook subscription

  1. Contact support by following this link

  2. Let us know that you wish to pause your account

  3. We'll handle the rest!

Don't forget, when you're ready to come back to Waybook, simply get in touch with the team and we'll be happy to reactivate your subscription 😊

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