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Creating Click-to-Call Links

Learn how to create clickable phone number links using tel: - ideal for building team call directories.

Elle avatar
Written by Elle
Updated over 2 weeks ago

Make It Effortless for Your Team to Connect with Click-to-Call Links.

Streamline communication by turning phone numbers into clickable links - ideal for internal directories, support resources, or team contact sections. With click-to-call links, your team can initiate a phone call instantly, right from within a Waybook document.


Why Use Click-to-Call Links?

Adding click-to-call links to your Waybook content helps your team:

  • Instantly connect with key people or departments

  • Eliminate time spent manually dialing numbers

  • Simplify communication across functions and locations

Whether you're building a company-wide contact list or designing a streamlined support workflow, click-to-call links improve speed, clarity, and accessibility.


How to Add a Click-to-Call Link in Waybook

  1. Highlight the text you’d like to link (e.g., a person’s name or direct number).

  2. Click the link icon (🔗) in the formatting toolbar or use CMD + K.

  3. In the URL field, type: tel: and the number, including the country code.

  4. Click Insert to create the link.

That’s it! When someone clicks the link, their device will prompt them to start the call.

💡 Pro Tips for Effective Use

  • Use international formatting (e.g., +1 for US, +44 for UK) to ensure global compatibility

  • Avoid spaces or dashes in numbers

  • Use clear labels like “Call Support” or “Contact Finance” to make links instantly actionable


Perfect for Internal Communication Hubs

Click-to-call links work great for:

  • Internal phonebooks and department directories

  • Emergency contacts and rapid-response teams

  • Quick access to customer-facing teams like Sales, Support, or Ops

Need help implementing this? Our support team is always here to assist you.

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